Customer Testimonials

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DealerRater May 2, 2021

Beginning a new year and a new semester in college my 2017 Chevrolet Cruze had a random engine malfunction. After going to three local mechanic shops, I was told to bring the car to a Chevrolet dealership to see if they could fix it. Joe Bullard Chevrolet immediately worked my Cruze in to be inspected. The day after I was told the car was no longer drive-able. I came into the dealership the following day and met Mr. Drew Favors, the GM of sales, whom shook my hand and let me know they will take care of me and offered a ...

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DealerRater Mar 3, 2021

I drove over 300 miles to buy a new silverado from Joe Bullard Chevrolet. The entire time was professional and respected my time. There were no “dealer games” and I know I got a great price. I highly recommend doing business with this dealership.

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DealerRater May 6, 2019

I gave you this rating, because it's TRUE. I received the best service ever. Courtney Mauldin and Stephen Samuel was kind, respectful and they truly cared about me as a person not just a customer.

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DealerRater May 5, 2019

Great place to buy a vehicle. Process was quick. Worked with me to get to the price I wanted. Friendly and professional group of people.

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DealerRater Mar 4, 2019

Shopped on cargurus.com for a new truck. Submitted an inquiry about a new Colorado. Sessions replied to my inquiry & I ended up buying within the week! Got a 2018 Colorado V6 with 2400 miles on it. (dealer loaner) Told Sessions, my salesman, the only thing disappointing about my experience was there were some scratches in the bed. Some all the way to the metal. Nothing was done about it. I touched them up myself with touch-up paint & covered them with a bed mat. That's the only "Ding" I have for an otherwise excellent experience. That's ...

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DealerRater May 15, 2018

The sales staff at Bay Chevrolet is professional and works hard to find the vehicle to suit your needs. We purchased 2 new 2017 Traverses and have been extremely pleased with the whole buying experience. In the past, I had considered competing Chevrolet dealerships in our local area, but I am definitely sold on Bay Chevrolet!!! My last Traverse (a 2009) lasted over 207,000 miles. It was routinely serviced at Bay Chevrolet. The service department is also awesome!

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DealerRater Feb 25, 2018

MY WIFE AND I NEED A NEW CAR, AFTER RIDING THRU SEVERAL DEALERSHIPS, OUR FINAL STOP WAS BAY CHEVROLET. IM THE KIND OF GUY THAT I GO OFF IMPULSE, OR IF I SEE SOMETHING THAT CATCHES MY ATTENTION I WILL STOP AND CHECK IT OUT, WELL WE STOPPED AND INSTANTLY FELL IN LOVE WITH A 2017 CHEVY SPARK, BRAND NEW, NEVER SOLD, ALL HAD ALL THE BELLS AND WHISTLES THAT YOU BUY ON MORE EXPENSIVE CARS, MY SALESMAN MARCUS WASHINGTON WAS AT TRUE SALES PROFESSIONAL, NO HASSLES, NO PRESSURE, HE KNEW PRODUCT AND ADDRESSED ALL MY CONCERNS ESPECIALLY FINANCING, WELL NOT ...

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DealerRater Sep 13, 2017

We purchased a 2017 Chevrolet Equinox yesterday from Bay Chevrolet. We have bought many cars during our 57 year marriage, but have never been treated so well. From the first phone call to them to picking up the car was a great experience. They always returned my calls and a deal was made on the phone. When we arrived to pick it up, the atmosphere was friendly as well as professional. The car was ready and they explained everything to us so well. We are very happy with our purchase and would recommend Bay Chevrolet to everyone, as we intend to do. ...

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DealerRater Aug 25, 2017

I am a Chevy owner for life thanks to Bay Chevrolet. I live in VA and come to visit frequently. On my last visit my car was stolen and I need to buy a car to get home. The owner, salesman and staff worked with me to make it as painless as possible and even though I'm so far away they have worked with me every step of the way to get my tags... and every other detail I needed. I am the proud owner of a Chevy Equinox and LOVE IT!

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DealerRater Jun 16, 2017

I have used Bay Chevrolet for approximately ten years and my car is treated as if it were one of the workers vehicles. I have never been sold anything I did not need. My concerns and/or fears have always been addressed in a professional, courteous, manner. The service manager, service writer and the technicians on "my" team deserve recognition for the way they treat customers.

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DealerRater Jun 4, 2017

I recently had an accident with my 2016 Equinox. Having purchased my vehicle from Bay Chevrolet I took it there for the repairs. I could not be more pleased with the work performed. My vehicle looks exactly like it did when it was purchased. Also their customer service is outstanding! Everyone is so friendly and always willing to do more than expected. I have also taken my Equinox to Bay Chevrolet for the routine oil changes and their service department has always been fantastic. Their prices are also great. I would definitely recommend Bay Chevrolet!

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DealerRater May 14, 2017

I recently got a 2015 Chevy Impala which I love from Bay and our sales man Samuel and other staff were extremely Friendly and professional. I had a great car shopping experience at Bay. I will continue to do my business at Bay Chevrolet for years to come.

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DealerRater May 10, 2017

Just purchased my 5th vehicle from Bay Chevrolet and each time have had excellent customer service. I would not trust any other place to buy from. Each transaction has been very easy, no pressure and hassle free.

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DealerRater Apr 22, 2017

I came into Bay Chevrolet to shop for a full size pick up that will tow my boat. They have really nice, clean cars and trucks at Bay Chevrolet. Jay Carter was my salesman. He was a real pleasure to work with. Jay showed several options and he was extremely attentive to my needs. He didn't try to pressure me into making an impulsive purchase. However, he did offer me a couple choices that would allow me to purchase a truck that day. He called the next day to thank me for shopping at Bay Chevrolet and he has ...

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DealerRater Apr 8, 2017

I love Bay Chevrolet! I have purchased 4 vehicles at Bay & the staff has always been professional, friendly & trustworthy. I will always buy from Bay!

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DealerRater Mar 6, 2017

Recently, I had a warning light activated on my SUV. I immediately drove to Bay Chevrolet and met with Jeff, the Service writer. Quickly, my problem was identified and Jeff explained the problem and associate costs. These cost were very reasonable and my car was quickly repaired. I have bought several cars from Bay Chevrolet and I have always felt that I received a fair sales price. However, the Service Department (Jeff and Mark) are outstanding. The cost of my repairs have been reasonable and my cars have been repaired quickly. As far as I am concerned, Bay Chevrolet is ...

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DealerRater Mar 1, 2017

I had to bring my car in for a check engine light and Mark took excellent care of me. He kept me updated on the process of repairing my vehicle and explained everything to me. I knew my vehicle was in good hands with him! I highly recommend anyone taking their vehicle to him at Bay Chevrolet.

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DealerRater Mar 1, 2017

I sent my wife to get our 2014 Equinox serviced. She had a wonderful experience. Myra in the service department made her feel comfortable. The service was prompt and efficient. She and I will continue to rely on Bay Chevrolet to take care of our car.

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DealerRater Mar 1, 2017

I bought my HHR from Bay 8 years ago and I've never had remorse about the deal When I came in for service on my brakes last week I was immediately greeted by the friendly smile of Myla one of Bay's service managers. I handed over my keys, got a ride to work and in 30 minutes was called with the diagnosis - I needed new rotors. Two hours later my car was ready. Although I didn't have it with me, Bay applied a coupon to my bill and saved me about $50! My HHR rides as smooth as silk ...

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DealerRater Feb 28, 2017

I would never consider buying a car anywhere else! My husband and I have bought over 10 vehicles from Bay over the past 10 years and have been treated like VIPs every single time without fail. The pricing is always right on the vehicle and they go over and beyond to find exactly what we are looking for. Look no further than Bay Chevrolet for your new purchase!!

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DealerRater Dec 2, 2015

Simply wanted to take this opportunity to say Thank You!! Bay Chevrolet's staff was simply wonderful to us. They explained everything thoroughly. Very impressed with Stephen's knowledge of the vehicles and their technology. We are completely satisfied. Praise God for You!!

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DealerRater May 3, 2014

We received good assistance and advise while dealing with an air conditioner compressor problem. I would recommend this dealer to friends and family for new car purchases and service.

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DealerRater Apr 15, 2014

I've dealt with Bay for a long time.They have always treated me with respect in service are on a new vehicle.They explain everything very well and give me different opinions on how to fix my problems.I would recommend Bay to everybody. Thank You R.T.Barbour

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DealerRater Apr 14, 2014

First off I will say that I am the kind of guy that paints his undercarriage on a yearly basis to keep things looking new. When I add aftermarket parts to my vehicle the ONLY person I let oversee these projects is Robyn in the body shop. I think she understands my love for vehicles and makes sure that every little detail is perfect before calling me to pick up. So needless to say I am a repeat customer due to her customer skills and appreciation for nice vehicles.

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DealerRater Apr 14, 2014

Best service i have ever had, Howard was wonderful to work with I would reccommend him to all my family and friends best dealership in town!

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DealerRater Jun 9, 2012

The staff was very helpful and friendly. I had done a lot of research before going in and knew what I wanted for the most part. I just wasn't sure about what features and color I wanted. The owner personally went over the important safety features with me, and the other staff helped me decide what would be best based on the features I wanted. I ended up with exactly what I wanted, and I enjoyed the entire process. I have now been driving my new 2012 Sonic for a couple weeks, and I am loving it!

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DealerRater May 23, 2012

The Salesman( David Ladnier) was a pleasure to work with. He was very informative and answered all the questions that I had. The Dealership was clean and organized and everyone that I had contact with was friendly all the way back to the Service Dept. I also felt that the pricing was fair and they offered any rebates and or deals that were currently available. I would reccommend Bay Chevroet, which I have already done, to all my family and friends.I just feel comfortable there and really enjoy just stopping by to look at new cars and to just ...

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